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GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz Reviews
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GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz Overview:
- GROSCHE Clear Thermal Glass Stovetop Safe kettle and Infuser teapot
- Can be used with or without the included infuser as a kettle, or to make loose leaf tea
- Safe for gas, electric (coil burner), or ceramic stoves. Not for induction stove top use.
- Microwave safe. Dishwasher top rack safe, recommend hand washing to avoid breakage risk.
- 1250 ml, 42 fl. oz. size
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GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz Reviews
31 of 32 people found the following review helpful 
Careful what you wish for, April 27, 2011 By Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz This glass kettle looks great, it is enough for making 3-4 cups of tea but here are the problems:
1.The glass Infuser is the flaw of this combination: it is so thin and it breaks easily. Mine when arrived had a tiny crack it got larger and larger in just two weeks. I drink tea twice a day so if you are planning to use this kettle everyday do not buy it.
2.Glass of the kettle itself is also too thin so you have to be careful when you are washing it or carrying it around.
3.When I got the kettle and I found a tiny crack in it I contacted the customer service; they asked me to leave a positive feedback in order to get a replacement!!!!!!!!!! I found it unprofessional, Thanks for Amazon returning policy I returned the kettle.
Suggestion: After hours of search I bought a Primula kettle with glass infuser from target for half of a price. They made it from a thicker glass and I am using it everyday.
25 of 26 people found the following review helpful 
Such a pretty teapot, October 13, 2010 By Snappy Stuff (MA United States) - See all my reviews Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz I received this yesterday and am quite pleased. We've made 3 pots of tea already!
I wanted something pretty, something that I can heat water in, and also make/serve tea in. This does it! It is very delicate looking, and look pretty sitting on my stove top when not in use. The only downside is that it is quite delicate (my kids will not be handling it much) and it can only be used on medium heat - making boiling water a bit longer than usual.
15 of 15 people found the following review helpful Excellent Customer Service, January 31, 2011 By Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz I bought this teapot on December 20, 2010. After a couple of uses, a crack developed in the infuser. After contacting the manufacturer, they shipped a new infuser directly to me, for no cost even though I was willing to pay for one. This was excellent customer service. The new infuser has held up so far and we are very pleased with the item as a whole. It is delicate but we knew that when purchasing it. I would recommend this company to anyone as it is rare these days to get such good customer service.
› See all 66 customer reviews...
| 31 of 32 people found the following review helpful Careful what you wish for, By Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz This glass kettle looks great, it is enough for making 3-4 cups of tea but here are the problems:1.The glass Infuser is the flaw of this combination: it is so thin and it breaks easily. Mine when arrived had a tiny crack it got larger and larger in just two weeks. I drink tea twice a day so if you are planning to use this kettle everyday do not buy it. 2.Glass of the kettle itself is also too thin so you have to be careful when you are washing it or carrying it around. 3.When I got the kettle and I found a tiny crack in it I contacted the customer service; they asked me to leave a positive feedback in order to get a replacement!!!!!!!!!! I found it unprofessional, Thanks for Amazon returning policy I returned the kettle. Suggestion: After hours of search I bought a Primula kettle with glass infuser from target for half of a price. They made it from a thicker glass and I am using it everyday. 25 of 26 people found the following review helpful Such a pretty teapot, By Snappy Stuff (MA United States) - See all my reviews Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz I received this yesterday and am quite pleased. We've made 3 pots of tea already!I wanted something pretty, something that I can heat water in, and also make/serve tea in. This does it! It is very delicate looking, and look pretty sitting on my stove top when not in use. The only downside is that it is quite delicate (my kids will not be handling it much) and it can only be used on medium heat - making boiling water a bit longer than usual. 15 of 15 people found the following review helpful Excellent Customer Service, By Amazon Verified Purchase This review is from: GROSCHE VIENNA Stove top water Kettle and Infuser glass Teapot 1250ml 42 fl. oz I bought this teapot on December 20, 2010. After a couple of uses, a crack developed in the infuser. After contacting the manufacturer, they shipped a new infuser directly to me, for no cost even though I was willing to pay for one. This was excellent customer service. The new infuser has held up so far and we are very pleased with the item as a whole. It is delicate but we knew that when purchasing it. I would recommend this company to anyone as it is rare these days to get such good customer service. |
› See all 66 customer reviews...
